MoveForge Privacy Policy

Effective Date: 2/12/25

MoveForge (“we,” “our,” or “us”) is committed to protecting the privacy and data of our users and customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services, including appointment scheduling, virtual walkthroughs, and SMS communications.

1. Information We Collect We may collect the following personal data when you:

Submit a quote or service request

Opt into receiving appointment reminders or SMS updates

Use our website or fill out a contact form

Collected data may include your full name, email address, phone number, move details (such as date and origin/destination), IP address, and device/browser info.

2. Use of Personal Data We use your data solely to:

Provide estimates and book services

Send SMS/email confirmations and reminders

Improve our service delivery and client communication

We do not use your personal data for promotional purposes without your explicit consent.

3. SMS Communication By submitting your phone number to request a quote or appointment, you consent to receive texts from MoveForge related to your move. You may opt out at any time by replying STOP. Message and data rates may apply depending on your mobile carrier.

4. Data Sharing and Disclosure We do not sell, rent, or share your personal data with third-party marketers. Your information is shared only with authorized MoveForge staff and contractors involved in fulfilling your request.

5. Cookies We use session and persistent cookies to improve site functionality and user experience. These cookies do not personally identify you unless you voluntarily provide information. You may disable cookies in your browser settings, though this may limit certain features of the website.

6. Data Security We take reasonable steps to secure your personal data using encryption, firewalls, and access controls. However, no method of transmission over the Internet is 100% secure. You use the website and services at your own risk.

7. Children’s Privacy Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Updates to This Policy We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page. Continued use of the website after changes are posted indicates acceptance.

Contact Us If you have any questions about this Privacy Policy or our data practices, please email us at [email protected].

By using MoveForge services, you agree to this Privacy Policy.